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ABERDOVEY HOLIDAYS – CONDITIONS OF HIRE
Bookings are accepted by Aberdovey Holidays, hereinafter referred to as the “Agency”. All properties are let to the “Guest” for self-catering holidays by the Agency on behalf of the “Owner”
1. The booking form, signed by the Guest, is a contract of tenancy between the Owner of the property and the Guest, with Aberdovey Holidays acting as the Agency. The contract is deemed to have been made when the Agency issues a confirmation of booking to the Guest.
2. Provisional reservations are initially accepted by telephone and must be confirmed within five working days by the Agency’s receipt of a completed and signed booking form, along with payment of the deposit as set out in the “Deposit Table”. Provisional reservations will be cancelled after such time without further reference.
3. Once a provisional reservation has been confirmed, the Guest is responsible for the total rent, the balance of which is to be received by the Agency at least six weeks prior to arrival. For bookings made six weeks or less before arrival, the rent is payable in full.
4. A holiday booking is a legally binding contract. Cancellations more than six weeks prior to the commencement date of the holiday will be refunded, less the deposit. Refunds on cancellations within six weeks of the commencement date will be at the Owner’s discretion and depend on the Agency’s ability to re-let. It is the Guest’s responsibility to take out a Holiday Insurance policy against any loss they may incur should they need to cancel their holiday.
5. If for any reason beyond the Owner’s control the property is not available on the date booked, all rent and charges paid in advance by the Guest will be refunded in full and the Guest shall have no further claim against the Owner or Agency. In these circumstances the Owner will request the Agency to seek to make alternative arrangements for the Guest.
6. Accommodation is let for the specified number of guests only and excess of these numbers cannot be accepted. The signatory must be a member of the party occupying the property.
7. All bookings are accepted at the discretion of the property Owner and Agency. Bookings will only be accepted from couples, families and similar parties. Parties of young people, large groups of all males/all females, or similar, will not be accepted.
8. A security deposit, at the discretion of the Agency or Owner may be required.
9. Properties are available for occupation from 3.00 p.m. on the day of arrival and must be vacated by 10.00 a.m. on the day of departure.
10. Any damage, breakage, complaint, or anything giving cause for concern noticed upon the Guest taking occupancy of the property must be reported within 24 hours to the Agency. During occupancy of the property any such matter must be reported to the Agency immediately in order that it may be investigated before the tenancy ends and rectified where possible. The Agency will report all such matters to the Owner but the Agency will not be liable for any compensation which may be sought by the Guest.
11. The Guest is responsible for cleaning the property, it’s furniture, fixtures, fittings and effects prior to departure ready for the incoming Guest. The Guest is responsible for reporting any damage or breakages during the period of occupancy to the Agency. Such losses or necessary additional cleaning charges will be billed to the Guest.
12. The Guest will not cause any damage, unreasonable noise or disturbance to occupants of adjoining premises or others, or allow any areas of the property to look untidy.
13. Every effort will be made to ensure the standard described for each property and that all items of equipment described and supplied by the Owner are in good working order. However, no guarantee is given or liability accepted if any breakdown occurs. Repairs are always investigated and any remedial measures, where practicable, instigated as soon as possible, although inevitably delays do occur.
14. Neither the property Owner nor the Agency shall be held responsible for any accident, loss or damage which may be sustained by the Guest, member of his/her party, or visitor, to the property, however caused.
15. Where “pets are welcomed”, it is on the condition that they are not allowed on the furniture and are never left unattended in the property. At the end of the holiday all traces of the pet must be cleaned from the property, access areas and outdoor areas. “No Pets” in a description may not guarantee that pets have never occupied the property.
16. “No smoking” in a property description may not guarantee that smoking has never taken place in the property.
17. Neither the Agency nor the Owner of a property can accept responsibility for work taking place outside the boundary of the property nor for any noise or nuisance arising from works over which the Agency or the Owner have no control.
18. All property details in Agency literature, adverts and websites are given in good faith and are believed to be correct at time of publishing, however their accuracy is not guaranteed. Facilities described may be altered or withdrawn, in which case the Agency cannot accept responsibility.
19. These Conditions of Hire supersede all previous editions.
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